BT Redcare Alarm monitoring
BT Redcare secure

BT Redcare

Redcare is part of BT plc and has been a leader in the fire and security market for 25 years. BT Redcare are one of the largest suppliers of alarm signalling services in the UK, securing hundreds of thousands of homes and businesses with our services. 

Redcare is a grade 4 monitoring system that offers the most secure form of alarm signalling available.Available as a single path (Redcare classic) or a dual signalling solution (Redcare GSM) the service provides continuous monitoring of the BT telephone line that links a professionally installed alarm system on a customers premises to an Alarm Receiving Centre (ARC). The result is continuous protection, every second of the day, every day of the year. BT RedCARE doesn't require a dedicated phone line and will work on your existing analogue BT phone line. Therefore you save the cost of installing and renting an additional BT line.

Unlike other alarm signalling services, Redcare both alerts the ARC when it detects a line cut AND provides encryption to prevent the substitution of equipment or "spoofing" (emulation) of line conditions. This is why Redcare is the most secure system of its kind.

BT Redcare are also offering dual path signalling through their Redcare Secure products. Depending on the risk level of the monitored premises and your technology preference you can choose between Secure 2 (for Grade 2 risk), Secure 3 (Grade 3 risk) and Secure IP (Grade 4 risk).

Redcare is suitable for monitoring Intruder, Fire, Lifts and Temperature Systems.

Redcare Videos ClassicGSMSecure

BT Redcare Secure Installation

Installing the Redcare Secure Devices

Line Testing

Test BT lines for faults through their automated service. (Installers and ARC's only).

BT Redcare Classic (Grade 4)

Redcare classic alarm monitoring

No Dedicated Phone line

No need for an extra analogue telephone line. Alarm signals can still be sent to the ARC when the phone line is in use.

Active Continuous Secure Monitoring

Active, continuous 2-way monitoring (24 hours a day, 365 days a year) with encrypted signalling that cannot be replicated. High speed transmission of signals

Line Fault Monitoring

Instant detection of cuts and faults on the telephone line to the ARC.

No Call Charges

No call charges for alarm transmissions.

BT Redcare GSM (Grade 4)

NSI Gold Redcare GSM monitoring

Dualpath Signalling

All of the protection of Redcare Classic with an additional signalling path to ensure alarm signals are sent to the ARC for action.

Roaming SIM

Access to all mobile networks in a single product at no extra cost giving you redundancy in GSM signalling.

GSM Polling

As well as the constant polling on the telephone line, the GSM is polled every 2 minutes to check the signalling path is working correctly.

BT Redcare Secure

BT Redcare secure

Dualpath Signalling

GPRS / IP primary path with a telephone line backup for resilience.

Roaming SIM

Access to all mobile networks in a single product at no extra cost giving you redundancy in GSM signalling.

Multi Format Signalling

Fast format signalling is available through the 16 on board inputs. SIA and Contact ID formats can also be transmitted.

Device Regarding

Devices can be regarded to suit the system requirements.

Grade 2 & 3 (GPRS & PSTN) Grade 4 (IP & GPRS)

Signalling Methods

CSL Dualcom

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BT Redcare

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North East Monitoring Services Ltd



6 Longlands Rd


01642 240695



01642 252399

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BT Redcare GSM

BT Redcare Secure

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