About Our Alarm Monitoring Services

North East Monitoring provide NSI Gold accredited monitoring services for a variety of alarm systems including Intruder, Personal Attack, Temperature and Lift Alarms. Our services are provided directly to the installer / maintainer of the alarm systems.

Whether your alarms are Keyholder only, or require Police / Fire brigade response, our experienced operators can provide a reliable, friendly and efficient service, tailored to meet the needs of both you and your clients. The type of service that can not be offered by large impersonal companies.

CSL Group

CSL Group

Gradeshift (DC5), UDL (DC6), Pro & Connected Platforms
BT Redcare Monitoring

BT Redcare

Classic, GSM, Essential, Advanced, Ultimate
NSI Gold Alarm Monitoring

Other Signalling

Digital Communicators
CSL Group

CSL Group

CSL invented integrated dual signalling back in 1996 and pioneered the move from wired to wireless technology in the electronic security industry. CSL’s products offer installers a simple and reliable product.

After the recent acquisitions of Webway and Emizon a new signalling product has been created to give you the best technology from all three companies.

The Dualcom Gradeshift Pro offers installers a reliable product that is easy to install on a single hardware platform for any grade of risk. It provides multiple signalling paths that embrace all available technologies.

CSL Dualcom products are suitable for monitoring Intruder, Fire, Lifts and Temperature Systems.

Radio / Radio

GradeShift Pro Radio/Radio uses two active 4G WorldSIMs, one as the primary and one as the secondary path. Each SIM operates on an independent network from the other and their own radio module for total resilience.

IP / Radio

GradeShift Pro LAN/Radio uses LAN connectivity for its primary path and a 4G WorldSIM as its second path. A standby WorldSIM is also supplied.

DigiAir Pro

DigiAir Pro Radio uses a 4G WorldSIM to send its signal. Every DigiAir Pro is supplied with a network diverse standby WorldSIM to safeguard your system. Signals will be sent via this standby SIM, should the primary SIM lose its connection.

CSL Connected

In partnership with the industry’s leading Panel Manufacturers CSL Connected combines our Critical Connectivity with your chosen alarm panel and the added option of an end-user App. This offers Installers professionally monitored signalling designed to discourage self-monitored systems that bypass Alarm Receiving Centres.

Partners

CSL Connected is currently comatible with control panels from
Eaton (Scantronic)
Honeywell
Orisec
Pyronix
Risco

BT Redcare Monitoring

BT Redcare

Redcare sits at the heart of home and business security, bridging the gap between customers, installers and Alarm Receiving Centres. Backed by BT’s trusted technology, and the largest R&D budget in the UK, we’ve been leading the way in reliable alarm signalling for over 30 years.

Redcare have released their new portfolio of products. They have introduced faster and smarter ways to protect homes and businesses with the launch of five new products Essential, Essential Extra, Advanced, Advanced Extra and Ultimate.

We can also monitor the RedCare Classic and GSM products.

BT Redcare products are suitable for monitoring Intruder, Fire, Lifts and Temperature Systems.

Essential

With Essential, you get simple, affordable, wireless alarm signalling. It comes with a SIM card that switches between the main UK mobile networks, so you always get the best connection. And it’s monitored by experts that keep an eye on your property day and night. All year round.

Essential Extra

A wireless dual path alarm signalling system with two (always on and always monitored) 4G SIMs. Giving low to medium risk sites twice the protection for both fire and security. And with no wiring to worry about, it couldn’t be easier to set up.

Advanced

Advanced gives you home and business alarm signalling that can change with your needs. It comes with two signalling paths for twice the reassurance.
And it’s monitored by experts that keep an eye on your property day and night. So if something triggers your alarm they’ll know about it. Fast.

Advanced Extra

Advanced Extra gives your home or business alarm signalling that can change with your needs. It comes with two signalling paths for twice the reassurance.
It’s monitored by experts that keep an eye on your property day and night. And it comes with even faster reporting times. That means if there’s a fault with the connection, experts will know about it in just 180 seconds. 

DIGITAL COMMUNICATORS

We offer digital communicator monitoring from a variety of manufacturers.

Our ARC can accept signalling in the following formats

Fast Format
SIA (Levels 1, 2 & 3)
Point / Contact ID

NOTE : BT are to switch off the PSTN network by 2025 and it is unclear if digital communicators will continue to work on the new network.